Position Description:

• Analyzes business processes and identifies automation opportunities.
• Recommends approach and strategy based on process analysis.
• Works closely with automation team and business partners to capture application requirements to transfer to automation opportunities.
• Creates NIIT’s implementation and operating model for Robotic Process Automation solutions.
• Develops internal training and certification programs.
• Partners with IT to create and maintain technology roadmap.
• Creates and owns automation transformation roadmap.
• Creates and manages intake of Robotic Process Automation solutions, including decisions around process re-engineering linked to automation solutions.
• Develop standards and Best Practices for Intelligent Process Automation  including governance, operating model and solutions.
• Support team members as they design, build, test and deploy automation solutions using an Agile methodology, ensuring successful solution delivery.
• Provide operational support of new bots.
• Other duties and projects as assigned.

Knowledge & Experience:

• Strong understanding of Intelligent Process Automation concepts.
• Proven track record of assessment, automation, business process reengineering.
• Experience with Lean or other cultural transformation methodology.
• Knowledge of programing or configuring – automation tools, work flow systems or other technologies.
• Experience with SQL, VB or other programing languages a plus.
• Experience with leading across matrix teams.
• Knowledge of SDLC process and Agile methodologies.
• Has experience developing and delivering formal training.
• Ability to partner with different departments to develop One solutions.
• Experience with market leading Process Automation platforms, deep understanding of technology and architecture concepts preferred.
• Excellent written and oral communication skills, must be able to communicate technical concepts into business terms.
• Knowledge of Robotic Process Automation tools a plus (UiPath or Automation Anywhere).

Critical Skills, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.