Job Seekers, Please send resumes to resumes@hireitpeople.comJob Title: Application Support Analyst
Location: Quincy, MA
Contract Duration: 1 year
The Application Support Analyst shall work closely with IT leadership and be responsible in support of the designated IT-OPS support staff member, for the proper maintenance, documentation and support of certain applications. This position requires strong verbal, analytical and written communication skills.
The candidate will perform the following:
- application systems support,
- implementation of internal and COTS application updates, upgrades and new implementation,
- hardware support
- perform user administration tasks for all internal and COTS applications (e.g. 0365, etc.),
- hardware support and implementation including: provisioning new desktops, laptops, and tablets with default images ensuring that all required security applications, operating systems software etc. is kept up to date.
- Perform Aspen suite application updates and upgrades
- Generate and execute plans regarding rolling out updates, upgrades
- Support the designated IT ops staff member in the performance of their duties
- Perform user administration tasks for all COTS applications (O365)
- Implement internal COTS updates and upgrades
- Provide assistance and information to users
- Continually look for opportunities to improve and automate current processes
- Ensure adherence and compliance to department policies, guidelines and objectives
- Collaborate across teams including research, design and development teams
- Strong Microsoft Office
- Strong Windows OS
- Knowledge of applications security including authentication and role based access control
- Demonstrated expertise in developing technical specs, detailed work plans and schedules
- Demonstrated experience interacting with both internal/external staff
- Strong communication skills
- Experience with Oracle/SQL Server (preferred but not required)
- Windows .bat or Windows PowerShell scripting (preferred but not required)
- Intermediate SQL querying -writing skills Linux/Unix
- 4+ years in performance application support on Windows/UNIX servers
- 2+ application testing
- 2+ developing PL/SQL Code.
