Job ID :
13121
Company :
Internal Postings
Location :
YORK, PA
Type :
Contract
Duration :
3 to 4 months
Salary :
open
Status :
Active
Openings :
1
Posted :
18 May 2018
Job Seekers, Please send resumes to resumes@hireitpeople.com
Minimum years of experience: 5

Job Description:

The person will be responsible for rolling out Windows 10 devices to end users within Milwaukee area office locations. 

Some of the roles and responsibilities are listed below:
  • Scheduling the rollout with end users as per the list provided.
  • Receive new hardware at the respective location.
  • Unbox and test the hardware.
  • Image and build the device using SCCM.
  • Deployment and end user walk-through.
  • Assist user with data transfer from old device to new.
  • Install additional applications as per user requirement.
  • Troubleshoot and remediate issues reported post deployment
  • Retrieve old hardware from end user
  • Wipe and dispose old hardware retrieved from end users
  • Update asset information in ServiceNow to maintain 100% accuracy.
  • Provide deployment status to management on daily/weekly basis.
  • Responsible for cleanliness and organizing the workspace and storage rooms.
Preferred Experience:
  • Minimum 3 to 5 years of experience in Desktop Support and IT Services
  • Knowledge of troubleshooting windows OS related issues preferably Windows 10.
  • Experience in using OS deployment tools preferably Microsoft SCCM
  • Experience in using software deployment and troubleshooting using deployment tools such as SCCM.
  • Experience in using ticketing applications preferably ServiceNow
  • Knowledge of ITIL terms and best practices
  • Knowledge of asset management
  • Basic network and printer troubleshooting knowledge.