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Position Overview:
The incumbent will be responsible for managing and maintaining the CITRIX farm of the client for the end-user access. The position requires in-depth knowledge of Citrix and associated technologies.
Essential Job Functions:
- Participate in security audits and compliance initiatives and ensure the supported environments are fully compliant with client security policies and internal controls
- Perform R & D activities and manage Infrastructure technical projects
Educational Qualifications and Experience:
- Education: Bachelor's Degree in Math, Science, or Engineering
- Role Specific Experience: 4+ years of experience in Citrix XenApp and Desktop 7x, Citrix Cloud
- Strong experience with customization and packaging of applications for Citrix and Terminal Servers
- Broad-based Citrix site implementations and significant experience with Citrix farm migrations
Certification Requirements:
- Citrix Certified Administrator (CCA) or Citrix Certified Enterprise Engineer (CCEE)
Required Skills/Abilities:
- Good knowledge of Citrix XenDesktop 7.x VDI infrastructure
- Knowledge of Citrix Provisioning server 6.x and Citrix XenServer 6.x & 7x
- Good knowledge and experience in Citrix XenApp 676, Citrix Access Gateway, EdgeSight, StoreFront 3x, Secure Ticketing Authority (STA), and Netscaler from both the engineering and administration point of view
- Good understanding of MS Active Directory administration, specifically supporting technologies and how they relate to the Citrix Infrastructure
- Strong understanding of GPO's and scripting, using various tools
- Excellent level of server and application troubleshooting skills with a strong background in customer service;
- Ability to create concise documentation for both technical and nontechnical audiences;
- Strong writing and interpersonal skills and ability to work under tight schedule and deadlines
- Flexibility and willingness to work in shifts and weekends in close co-ordination with onsite and offshore team, as well as with end users across the globe in a multi-vendor / service provider environment
- Strong familiarity with the Windows Operating System to the level of kernel support and device drivers and be able to perform remote administration and troubleshooting;
- Ability to serve as the highest level of Citrix and Windows administration support in the organization.
Desired Skills/Abilities: None specified
Pluses for Levels: (level II & III)
Level III:
Educational Qualifications and Experience:
- Master's degree and 7+ years of experience with installing, upgrading, troubleshooting, and maintaining Citrix Presentation and XenApp Server environments, including Netscaler
- 4 years of Citrix Access Gateway, Secure Gateway, and WI/StoreFront experience;
- 4 years VMware ESX 4x/5x and Virtual Center experience.