Job Seekers, Please send resumes to resumes@hireitpeople.com

Detailed Job Description:

• Experience in managing the team of Server L1 L2 resources.
• Good understanding of Server operations.
• Good understanding of Incident, service request management.
• Manage stakeholders, provide performance status report, Track SLAs and take appropriate action for missed SLAs.
• Identify performance issues related to Server proactively and a quick resolution of same.
• Resolve issues and prepare status reviews and capacity and performance reports.
• Ready for on call and weekend support for critical outages.

Minimum years of experience*: 5

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? Yes