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Short Description:

The Product Specialist will be providing customer support for Web design and Web page layout and provide updates and troubleshooting using GeoDocs content management system and other Web components

Complete Description:

The resource will create /produce computer generated graphic design and visual communicatons for Ohio Department of Education intranet and Internet. develop interactive features, stylesheets, templates, long term design strategies.

Drafts (using html, java script, adobe creative suite, quark express, sharepoint) home page designs (i.e. internet intranet).

Tests & implements new web designs (using GeoDocs) accessibility and functionality.

Implements regular Web updates.

Provides internal GeoDos support.

Provides external customer response (email and phone) support.

PS2

Years of Relevant Experience:

3 to 4 years

Preferred Education:

4 year college degree or equivalent technical study.

Role Description:

All roles specified in PS1 plus the following:

•Actively contribute as an expert or actual designer.

•Coordinate product design reviews to verify that design meets quality standards and functional/technical requirements.

•Provide accurate estimates for design and programming efforts for system changes and enhancements.

•Coordinate enhancements to business and logical data models with data base administration to make the appropriate changes to the physical data model.

•Confirm that technical architecture will support all changes required by product enhancements.

•Effectively lead product tests and trials.

•Identify appropriate business examples to illustrate key concepts / features.

•Anticipate, identify, track and resolve issues and risks affecting own work and work of the Application Team.  Develop contingency plans as necessary.

•Apply specific expertise to ensure that products meet defined customer objectives.

•Anticipate and resolve issues specific to the team.

•Determine time estimates and schedule for own work and resolve issues in a timely manner.

•Identify and track issues, risks and action items.

Skills:

4 yr College degree or equivalent technical study

Required 4 Years

Experience as an expert or actual designer using html, java script, adobe creative suite, quark Xpress

Required 4 Years

Experience working with GeoDocs content management system

Required 5 Years

Experience testing and implementing web designs for accessibility and functionality

Required 5 Years

Experience drafting home page designs

Required 3 Years

Experience applying specific expertise to ensure products meet defined customer objectives

Required 3 Years

Experience assisting testing teams and tracking issues, risks and action items

Required 3 Years

Experience in creating and producing computer generated graphic design and visual communications for internet/intranet sites

Required 3 Years

Experience in monitoring and maintaining web schedules and publishing workflows

Required 3 Years

Microsoft Visio 2005 or higher

Required 1 Years

Microsoft Team Foundation Server

Required 1 Years

Experience in providing external customer responses(email and phone) support

Required 3 Years

Ability to perform taxonomy changes as required

Required 2 Years

Ability to advise internal customer on publishing strategies

Required 2 Years

Ability to maintain content and document version control and expiration

Required 3 Years