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Detailed Job Description:
- 4 years ServiceNow experience
- Customizing and developing for the ServiceNow Platform using JavaScript, CSS, SQL, HTML and Other Web Based scripting
- Integration experience is very important in the role (REST API, etc.)
- Must be well versed in platform management and release management
- Ability to communicate technical concepts to the customer.
- Ability to communicate clearly via electronic media as well as face to face.
- Demonstrated consulting expertise (gather requirements, problem solving and recommending) in large and global customer environments
- Demonstrated ability to achieve high level of Customer Satisfaction on all consulting engagements
- Planning and managing discovery/ assessment activities and defining high - level program/action plans
- Identifying opportunities to drive more value from an organization's IT strategy through targeted areas contributing to improved business performance and innovation by addressing constantly changing business needs.
- Understanding the business implication of process-centric IT in striving to achieve process excellence
- Basic Qualifications:
- Bachelors degree in Information Systems or related field.
- Experience in IT Infrastructure and Application Development space.
- ITIL Certification (Practitioner or Service Manager Certification preferred)
- ServiceNow certification (Implementation certification is preferred)
- Strong knowledge of SDLC Methodologies such as Waterfall, Agile, Scrum etc.,
- Expert level knowledge in ServiceNow scripting and Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP/S, etc.)
- Deep understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment
- Demonstrated Enterprise Architecture skills, especially in Enterprise System Management and IT Service Management space. Ability to socialize ideas.
Minimum years of experience*: 4
Certifications Needed: No
Interview Process (Is face to face required?) Yes
Does this position require Visa independent candidates only? Yes