Job Seekers, Please send resumes to resumes@hireitpeople.com

Must Have Skills:

1. Experience with Genesys 8.x platform oUnderstanding of Genesys Management and Framework layer components
2. Understanding of Genesys high availability architecture, end to end flow of interactions etc.
3. Ability to analyze logs and troubleshoot issues
4. Ability to understand business requirements and propose efficient technical solutions
5. Genesys eServices with iWD (Intelligent Workload distributor) experience
6. Genesys Routing using IRD
7. Experience with Genesys rules engine and development of rule

Detailed Job Description:

• Experience with Genesys 8.x platform
• Understanding of Genesys Management and Framework layer components
• Understanding of Genesys high availability architecture, end to end flow of interactions etc.
• Ability to analyze logs and troubleshoot issues
• Ability to understand business requirements and propose efficient technical solutions
• Willingness to learn fast and meet challenges
• Excellent communication skills

Minimum years of experience*: 5+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

1. Exposure to Genesys PSDKs
2. Java development
3. Willingness to learn fast and meet challenges Excellent communication skills

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No