- Familiarity with AppDynamics and how to effectively monitor systems / applications.
- Expert in Splunk search language and be able to create and optimize complex big data queries and reports.
- Ability to extract data from APIs / applications / systems to provide visibility into application / system health through creative dashboards / reporting.
- Expert in Splunk and Splunk Enterprise architecture in order to design, implement, and deliver business solutions efficiently and effectively.
- Experience in knowledge object creation and usage across the enterprise, normalization of event data, and management of knowledge objects, data models and developing macros.
- Experience with Python and/or other data science languages a plus.
- Ability to build business & operational intelligence dashboards and glass tables using Splunk & Splunk ITSI.
- Experience implementing solutions using Splunk IT Service Intelligence (ITSI).
- Excellent verbal and written communications.
- Excellent understanding of how to reliably monitor and alert on critical application issues.
- Good understanding of Operating Systems, Networks, hardware and related issues.
- Solid ability to analyze results and find the root cause of problems.
- Solid ability to identify areas of suspect performance in complex application architectures.
- Must be self-motivated and be able to learn and adopt new technologies quickly.
The individual in this role will:
- Have in-depth knowledge of the Splunk Query Language and applying it to solve business problems within the ITSFE work program.
- Work with the Splunk Admins in all phases of getting data into Splunk (from pre-indexing to post-indexing and statistical data analysis).
- Develop python scripts to modify the complex searches with enhanced customized features.
- Perform infrastructure / application monitoring & automation within ITSFE systems / applications to gain valuable insights through data and predictive analytics capabilities.
- Ability to apply machine learning capabilities to solve complex problems within the ITSFE portfolio.
- Assist in data governance & management of data.
- Work with various teams to identify and capture relevant logs, assist the infrastructure team with onboarding data related to ITSFE systems / applications, and
- Develop use-cases within the ITSFE team to solve business problems and provide valuable insights for decision making.
- The monitoring specialist will have the ability to communicate within all levels of staff and provide documentation where necessary.
- Aid in application performance tuning and review.
- Advise on new system upgrades and implementations.
- Experience with HTML, CSS and XML for UI design within Splunk / Splunk ITSI / AppDynamics dashboards for data visualization.
- Interface with project leads and developers to design and create new dashboards / glass tables based on business requirements and deliver on time.

Educational Qualifications and Experience:
- Bachelor's degree preferably in Math, Computer Science or Engineering.
- Minimum 3 years advanced experience in using Splunk, Splunk ITSI, and python for data analytics.

Desired Skills/Abilities (not required but a plus):

- Excellent verbal and written communications.
- Excellent understanding of how to reliably monitor and alert on critical application issues.
- Good understanding of Operating Systems, Networks, hardware and related issues.
- Solid ability to analyze results and find the root cause of problems.
- Solid ability to identify areas of suspect performance in complex application architectures.
- Must be self-motivated and be able to learn and adopt new technologies quickly.