Provide Level 2 support consistent with Network data and voice support models
Provide network based authentication, authorization, and accounting services
Implement and support an 802.1x capable network infrastructure
Understanding of PKI / certificate based authentication
Allow Mac Authentication Bypass (MAB) functionality through the use of the Great Bay Beacon appliance
Generation of custom rule sets for accurate profiling and network placement of client systems
Enterprise level experience designing, implementing, and operating the Cisco ACS 5.x platform
Experience with Cisco Firewall, VPN, and IPS/ IDS systems
Recommendations of system changes in support of operational needs and system efficiencies
Generation of technology documentation and diagramming with tools such as MS Word and Visio
Ensure network access control systems meet compliance and auditing requirements
Plan network changes
Resolve network problems
Participate in review meetings as required to support network implementation activities
Provide recovery and restoration of the network in event of a disaster or major incident
Security and Controls:
Comply and contribute to completing Security and Controls process regarding Network data and voice technologies
Qualification/Skills Required:
University degree with emphasis in Computer Information Systems, Information Technology, Network or a closely related field with course work in technology-related subjects
Data/Voice certification e.g. CCNA, CCNP, JNCIA, Cisco Voice
General network (data and voice) knowledge
General network knowledge (Cisco/Juniper):
LAN and WAN network equipment and environments, Network data (Cisco/Juniper routing, switching, WAN/LAN protocols), analysis, routing, and switching
OSI Model, TCP/IP, DNS, DHCP
Network management and protocol analysis
VSAT, Wide Area VLAN, MAN, MPLS/IPVPN technology , QoS features, Wireless LAN technology
Voice knowledge; IPT, VoIP technology, Cisco VoIP, Legacy PBX, Cisco, MS Lync
Good written and oral communication skills; ability to discuss technical issues with all levels of personnel globally
Strong, self-initiative and self-motivated
Flexibility in schedule for working with a global team
Strong problem solving and analytical skills with a diversified skill set
Strong work ethic, interpersonal and team-building orientations
Adaptability to time pressures & changing priorities