Job Seekers, Please send resumes to resumes@hireitpeople.com

Minimum years of experience: 5+

Certifications Needed: No

Responsibilities you would expect the Subcon to shoulder and execute:

• Lead and prioritize the Application Support team’s work load
• Manage and Own the Problem Management Process
• Develop, co - ordinate and promote the effective functioning of problem management activities across all of support teams
• To examine potential areas for Service Improvement and raise proposals with the Service Manager
• Provide technical leadership
• Maintain application monitoring, performance tuning and testing
• Documenting the reports obtained from the team members and presenting them to the senior leadership.
• Identify training needs or requirements for yourself individually and for the team
• Process Knowledge required Should be comfortable with different ITIL processes of Incident, Change and Problem Management.
• Good knowledge on Incident, Problem and Change management process
• Knowledge on Ticketing tool
• Manning P1/P2 Bridge Calls
• Technical Expertise required 5+ Year of experience in software development with a strong command of JAVA, object oriented principles.
• Minimum 5 years of experience in designing and developing iOS/Android Applications.
• Deep understanding of Mobile Platforms and associated tool chain.
• Understanding of multithreading, synchronous and asynchronous code, memory management, performance tuning, resource optimization
• Knowledge of Security concepts (E.g. authentication, authorization, confidentiality etc.) and protocols and experience in their usage in mobile application
• Familiarity with cloud message APIs and push notifications
• Has published Android and IOS app on Google play store and Appstore and have good insights on Certifications, provisioning profiles and build deployment
• Familiarity with cloud message APIs and push notifications
• Understanding of code versioning tools, such as Git & BitBucket
• Familiarity with RESTful and SOAP APIs
• Proficiency Excellent Written and Verbal communication skills
• Experience of working in Banking domain
• Ability to articulate and present thoughts clearly and precisely

Interview Process (Is face to face required?) Yes