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In this role the consultant will be expected to play multiple roles from Requirements Gathering, Process Analysis, Technology Solution Development, System Configuration and Small Project Management.

1. BA Core Responsibilities

• General
  • Leadership
    • Knowledge of approaches, tools, and techniques for gaining the cooperation and support of others.
  • Decision Making and Critical Thinking
    • Creatively applying knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organization, operations or process problems.
    • Ability to prioritize work based on business need and impact
  • Flexibility and Adaptability
    • Knowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment including the ability to manage multiple priorities.
  • Problem Solving
    • Ability to use knowledge, experience and creativity to solve daily challenges
  • Innovation
    • Knowledge of approaches, tools and techniques for promoting innovative, original thinking and applying it to existing and emerging situations.
  • Conflict Resolution
    • Facilitate solutions agreeable by multiple parties engaged in disagreement, dispute or debate
  • Communication
    • Ability to effectively transmit, receive and accurately interpret ideas, information and needs through the application of appropriate communication behaviors, tools and techniques.

• Project Execution

• Requirements, Documentation, and Design (functional, technical, interface, use cases)
  • Collect, review, analyze, manage, system and user requirements from business
  • Develop functional requirements & testing scenarios that can be used to develop internal design specifications for systems or services
  • Determine interface requirements
  • Document detailed functional & data business requirements, process flows, use cases, project plans & information needs
  • Analyze/understand business challenges
  • Map current business processes to the new system or service

• Testing
  • Create test scenarios that match the functional specifications developed
  • Perform QA testing, coordinate UAT testing
  • Analyze test results and document defects to resolve with technical team

• Project Delivery (Go-Live)
  • Develop cutover plan to implement in environment
  • Ensures business requirements meet those defined by the business
  • Hyper-care for business unit

• Training (Users, Team Members, etc)
  • Ensure training needs are met for new or existing applications

1. Skills/Knowledge
   • Technical
     • SDLC/ITIL
       • Understanding and execution of SDLC and ITIL processes.
       • Experience gathering requirements for business application development efforts, enhancements or projects
     • Primary and Related Technology (Software/Hardware)
       • Create process business flow diagrams (Visio)
       • Knowledge of basic accounting and GL principles
       • Understanding of File Transfer Interfaces and APIs
   • Financial
     • GL Knowledge
       • Basic understanding of chart of accounts classifications and usage
       • Basic understanding of standard billing flow
       • Basic understanding of profit/loss

• Process
  • Management
    • Project management skills involving small to mid-size projects.
  • Issue Resolution
    • Issue tracking skills, documenting and communicating issues/defects to the appropriate level of detail for business users and technical teams.
  • Documentation
    • Strong documentation experience in creating detailed use case documents, functional documents, reporting and interface specifications.