Job Seekers, Please send resumes to resumes@hireitpeople.com
NEED: SR. LINUX ADMINISTRATOR (L2/L3 SUPPORT)
Requirements/Preferences:
Education Minimum Requirement Associates Degree Education Preferred if different from above Bachelor’s Degree
Skills & Competency Requirements:
- 8+ Years in IT Administration and tech support. Responsibilities include onboarding client with installation and upgrades, knowledge on privacy laws and cybersecurity.
- Knowledge on IT Infrastructure, Servers, Virtual Machine and Cloud deployment.
- Hands on Linux experience (BASH scripting).
- Knowledge on RHEL and CentOS.
- SQL Basic.
- Troubleshooting log files. Should able to read and interpret log files.
- Should be able to interface with customers and have adequate phone skills.
- Networking Knowledge and troubleshooting.
Preferences:
- Knowledge on MongoDB, CouchDB (NoSQL).
- Knowledge on Hospital Interface like HL7 and DICOM.
- Medical Device domain knowledge.
Position Duties and Responsibilities:
Overall:
- Record accurate and detailed information in all necessary applications in a timely manner
- Submit customer complaints in a timely manner
- Provide in depth professional technical support to internal and external customer for Bayer products
- Strive for process improvements and first time fix rates
- Drive for customer success
Upgrades:
- Perform/Troubleshoot remote software upgrades
- Perform/Assist with remote OS upgrades and server migrations
- Verify/Update server configuration in Service Max
- Perform pre and post upgrades checks
Routine Maintenance:
- Validate software is operating without errors
- Validate OS is operating without errors
- Confirm adequate server resources are available to operate without errors (i.e. CPU, RAM, Disk Space)
- Confirm/Install SiteMonitor2.2
Preventative Maintenance:
- Confirm/Apply DICOM and HL7 preventative maintenance procedures
Customer Support:
- Provide Level 1&2 technical support
Implementation:
- Build customer OVF files and help import as needed
- Configure customer settings to meet the customers’ requirements
- Test/Validate new customer interface
Process Improvement:
- Create and test scripts to automate commonly performed tasks (i.e. Troubleshoot, Upgrades, Implementation configuration, pre and post checks).
