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Core Administration

·  User and Groups administration in Business Objects and Crystal Enterprise.

·  Security and Audit administration in Enterprise XI 3.1x.

·  Crystal Reports, Webi Reports and Universe Deployment and Migration in Development.

·  Crystal Reports, Webi Reports and Universe Deployment and Migration in QA as per the CM releases.

·  Crystal Reports, Webi Reports and Universe Deployment and Migration in UAT as per the CM releases.

·  Crystal Reports, Webi Reports and Universe Deployment and Migration in Production as per the CM releases.

·  Publishing the crystal reports and maintenance of daily, monthly and yearly.

·  Trouble shooting errors BI application and OS level.

     Maintenance and Configuration

·  Installing Business Intelligence Tools, which includes SAP Business objects, Report inspector Tool, APOS Tools, LCM, Sub Versions, and Crystal Enterprise 10.

·  Sizing of the environment and staging Production, UAT and Development/QA environments on Windows or UNIX environment.

·  Installing and configuring Business Objects XI R2 and XI 3.1 on Red hat Linux EL 4 and 5.

·  Applying the Fix packs and Service packs in BI Tools.

·  UNIX script writing to reboot Business Objects servers.

·  Business Objects 3.x and Crystal Enterprise 10 Disaster Recovery.

·  Documenting Report deployment and Disaster recovery procedures.

·  Migrating the Crystal Reports 8.5 to Crystal Report 10 and published the reports in Crystal Enterprise server.

·  Configuring the SMTP settings to send the reports to users email after scheduling the reports in Crystal Enterprise Server and Business Object Server.

·  Designing, defining, developing, testing and maintaining the universe and reports

·  Optimizing the usage of user objects, conditions and universe level filters.

·  Month end, Weekend and after hours support.