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• Focuses on defining customer technical needs and requirements. From this, recommends solutions that satisfies both the customer and company objectives
• Provide support for SiteMinder/ LDAP Identity solution proof of concepts and participate in technical discovery calls with prospective clients
• Focus to maintains high customer satisfaction 
• At times, will work closely with support, professional services, and product management to ensure solution design fits with customers’ business requirements.
• Responsible for system quality assurance and consistency with installation and security policy and standards.

• AD/LDAP skills and directory services. Proven production support of Siteminder, LDAP, and SAML. 
• Experience with WAM products (CA SiteMinder/IdentityMinder, ForgeRock, etc.)
• Microsoft Cloud (Azure, AWS, O365, etc.)
• Experience with various types of operating systems and web application servers (Apache, IIS, JBoss, WebSphere, WebLogic, Tomcat, etc.)
• Good diagnostic, analytical, troubleshooting, design and communication skills

• BTech computer science or equivalent degree.
• At least 10 years’ experience with enterprise-level software systems in a client-facing role.