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Splunk Knowledge Management Specialist III

Position Overview
This department provides operations and solutions support for various ITS services like Server infrastructure (Windows, *Nix, VMware), Systems Security Compliance, Backup, Storage and handles Data Center infrastructure in HQ and over 140 CO locations across the globe. To ensure that the ITS Global Infrastructure is supported in a cost effective, efficient and effective manner the unit is embarking on creating an operational intelligence unit to effectively capture, store, correlate, and analyze machine-generated data for gaining new operational visibility and discovering insights for IT and the business. Analyze real-time data feeds of infrastructure and operational activity, Track processes across systems / services to resolve problems and help correlate events from myriad data sources

Essential Job Functions:

• Have in-depth knowledge of Splunk Enterprise Architecture and Administration.
• Architect and build a data platform over Big Data (Using Splunk).
• Work with Splunk Enterprise Admins in all phases of getting data into Splunk (from Pre-indexing to post indexing statistical data analysis).
• Plan Deployment Strategies (System Architecture, workflow, failover scenarios, testing modules).
• Collaborate with multiple tools, appliances, application teams with Splunk nodes for providing platform support for applications in an agile environment.

Business Intelligence Model& IT Operations

• ROI for every tool monitored by Splunk.
• Production Farm Operational Intelligence.

Systems and Event Management (Using various logs)

• External Python Scripting to modify the complex searches with enhanced costumed outcomes.
• Perform Infrastructure Monitoring & Automation to gain system insights through predictive analysis.
• Assist in Data Governance & Management of data.
• Work with various teams to identify and capture relevant logs, assist the infrastructure team with onboarding data, and developing use-cases around the collected data.
• The Splunk Specialist will have the ability to communicate within all levels of staff and provide documentation.
• Aid in system tuning and review.
• Advise on new system upgrades and implementations.
• Interface with Project Leads and Developers to design and create new models and assist on deliveries.

Educational Qualifications and Experience:

• Bachelor's degree preferably in Computer Science Engineering, IT, Math
• Minimum 3 years advanced experience in Big Data Analysis using Splunk

Preferred Certification Requirements:

• Splunk Administration Certification and Power User

Required Skills/Abilities:

• Expert in Splunk search language and be able to create and optimize complex big data correlations.
• Expert in Splunk and Splunk Enterprise architecture to design, implement, and troubleshoot deployment, maintenance, and upgrade solutions for deployments of Enterprise Management.
• Experience in knowledge object creation and usage across the Enterprise, Normalization of event data, and Management of knowledge objects, data models and developing macros.
• Experience with Python or other scripting language (Perl, Shell).
• Excellent workload modeling skills.
• Ability to build Business & operational Intelligence System.
• Experience Administering Splunk Infra structure

Desired Skills/Abilities:

• Excellent Verbal and Written communications.
• Solid understanding of how multi-tier environments function, (specifically how they communicate).
• Excellent understanding of (relevant) communication protocols.
• Good understanding of Operating Systems, Networks, hardware and related issues.
• Ability to report results graphically and verbally.
• Solid ability to analyze results and find bottlenecks.
• Solid ability to create "ad-hoc " tests to exploit areas of suspect performance
  Must be self-motivated and be able to learn and adopt new technologies quickly.