Job Seekers, Please send resumes to resumes@hireitpeople.comShort Description: OnBase System Administrator for PBPP OnBase solutions.
Complete Description: DOC & PBPP require the services of a Hyland OnBase System Administrator to support Parole OnBase implementation. This administrator will be responsible to provide daily application administration and maintenance, as well as support PBPP in our effort to create efficient electronic business processes to eliminate paper records. This OnBase System Administrator will both maintain existing and implement new OnBase solutions. This OnBase System Administrator will also serve as the principal point of contact for all hardware, database and application software that interacts with or supports the OnBase solution. Experience with OnBase system upgrades, workflow design, and reporting dashboards are highly desired. Current OnBase Certified System Administrator (OCSA) is required. OnBase Certified Workflow Administrator (OCWA), OnBase Certified Workview (OCWV), or OnBase Certified API (OCAPI) are a plus. Experience with Kofax Imaging software and OnBase mobile is highly desired.
1. Provide technical support to end users in a timely fashion
2. Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology
3. Prioritize daily tasks, live production issues, projects, and customer support
4. Review current processes, hardware, and software to ensure resources are functionally properly & efficiently. Validate technical specifications and infrastructure requirements.
5. Perform software upgrades as required
6. Assist with developing, testing, and migrating new or updated functionality & projects across SIT, UAT, Production environments
7. Document, evaluate, prioritize, and resolve defects
8. Create documentation of system changes or existing processes and distribute to appropriate parties
9. Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed
10. Assist with discovery and documentation of business requirements for new OnBase solutions
11. Assist with training identified subject matter experts
12. Communicate system downtime & project deployments with business owners and end users
13. Understand, maintain, & enhance external integrations within OnBase.
Skill | Required / Desired | Amount | of Experience |
Technical expertise in Hyland OnBase | Required | 5 | Years |
OnBase System Administration | Required | 5 | Years |
Enterprise-wide Records Management Program | Required | 5 | Years |
OnBase Workflow Experience | Nice to have | 3 | Years |
Hyland OnBase Certified System Administrator (OCSA) | Required |
Hyland OnBase Certified Workflow Administrator (OCWA) | Highly desired |
Hyland OnBase Certified Workview (OCWV) | Highly desired |
Hyland OnBase Certified Application Programming Interface (OCAPI) | Highly desired |
Kofax Capture Software | Highly desired |
Experience with OnBase System Upgrade | Highly desired | 2 | Years |
Experience with OnBase Reporting Dashboard | Highly desired | 2 | Years. |
