Job Seekers, Please send resumes to resumes@hireitpeople.comShort Description: Provide workstation, laptop support; including deployment, configuration, and troubleshooting.
***This requisition requires onsite in-person first round interviews only.***
***Client would prefer candidates local to the Harrisburg, PA Area.***
Complete Description: The primary role will be to assist local on-site IT support staff with rolling out new PCs for users located in Central Office/Harrisburg. Other duties will include reimaging PC as needed with SCCM, troubleshooting and assisting users with setup of new PC.
Essential Responsibilities
• Setup new workstations for users
• Keep all support tickets up to date and well documented
• As required, provided documentation on issue resolution for on-site IT
• Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
Skill | Required / Desired | Amount | of Experience |
Experience supporting PC's in a large domain environment. | Required | 3 | Years |
Install and configure PC hardware and peripherals. | Required | 3 | Years |
Repair PC's by replacing hard drives, motherboards, RAM, etc. | Required | 3 | Years |
Experience with security, disk encryption and anti-virus products on PC's and Mac's. | Required | 3 | Years |
Knowledge of Active Directory and experience troubleshooting GPO's and name resolution. | Required | 3 | Years |
Experience with managing profiles and certificates on PC's. | Required | 3 | Years |
Experience supporting PC's via remote tools (SCCM remote control, RDP). | Required | 2 | Years |
Application support for Microsoft Office 0365 on PC's. | Required | 2 | Years |
Experience using SCCM OSD task sequence imaging with a thorough understanding of their implementation, creation and optimization. | Highly desired | 1 | Years. |
