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Detailed Job Description:
- IVR application development experience on Genesys GVP using Nuance ARS, TTS, Speech Server, Nuance Dialog modules.
- Proficient handson experience with JavaJavaScriptWeb services
- 3 years professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, CIM, SIP Server, MultiChannel Routing, Web Chat
- Well rounded with experience in multiple contact center technologies including CTI, SIP and Genesys SIP Server, Call Routing and Historical Reporting, Genesys
Minimum years of experience*: 5+
Certifications Needed: No
Responsibilities you would expect the Subcon to shoulder and execute*:
- IVR application development
- IVR developer Java, Genesys and Nuance
Interview Process (Is face to face required?) No
Does this position require Visa independent candidates only? Yes
