Job Seekers, Please send resumes to resumes@hireitpeople.com
Must Have Skills:
- SFDC Service Cloud
- Lightning
- Functional and Technical
Qualifications Basic:
- Bachelor’s degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education
- At least 8 - 10 years of experience in implementing CRM solutions with a minimum of 5 years Salesforce Force.com platform/Service Cloud implementations in Lightning
Preferred:
- Proficient in Salesforce service Cloud and Lightning, Triggers, Visualforce Development, Rest API, Apex code and integrations
- Proficient in Salesforce.com development environment including Force.com IDE, migration tools, SOSL, SOQL and Web Services.
- Good functional knowledge on Service Cloud implementation in Lightning and other related latest functionalities.
- Ability to translate business issues into technical solutions including technical leadership and coordination, and ensuring customer needs are met
- Ability to work hands on to write and debug code, configuration in salesforce and troubleshoot issues, willing to collaborate with teams across technologies
- Collaborate with Product owner/Business analysts to understand the requirements/user stories, and translating these to a set of deliverables
- Guide developers, offshore team members with technical expertise
- Communicate and collaborate with other internal and external technical resources and stakeholders regarding status, technical issues and creative solutions
- Ability to work across business and IT stakeholders in providing solutions
- Should have delivery experience working with the Global delivery model
- Experience working in Agile programs/methodology (preferred experience on SAFE Agile framework)
- Leadership abilities, Sound problem solving, communication, organizational, and time management skills
Certification requirements:
- Salesforce Admin Certified
- Salesforce platform developer certified
- Service Cloud certified
Minimum years of experience*: 10
Certifications Needed: Yes
Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
- Solution Designing
- Guiding the team
- Bringing in new ideas solutions
Interview Process (Is face to face required?) No
Does this position require Visa independent candidates only? Yes