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Detailed Job Description:

• At least 10 years’ experience, including a minimum of 3 years full life-cycle SAP C4C project implementation/Support projects
• Strong functional configuration and implementation experience of two or more of the following functional areas: 
• SAP Sales Cloud
• SAP Service Cloud
• Experience in other CRM products from SAP will be an added advantage
• Good understanding of the following CRM business processes: 
• Sales: Account and contact Management, Product Management, Territory Management, Lead and Opportunity Management, Quotation Management, Sales Contracts Management , Visit Management, Pipeline Performance Management, Sales Target Planning, Sales Analytics
• Service: Installed base Management, Warranty Management, Case Management, Service Ticket Management, Complaints and Repairs Management, Preventive Maintenance, Service Analytics
• In addition to the above skills, you must have solid experience of: 
• Planning and facilitating client-facing workshops
• Writing and reviewing detailed blueprint documentation
• Writing and reviewing detailed functional and technical specifications for bespoke developments 

Minimum years of experience*: 3

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? Yes