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Job Description:
This role requires:
- ensure production systems run reliably at all times, that availability, performance and business process SLAs are met or exceeded
- manage Cloud services that span storage, security, networking, and compute cloud capabilities
- spend 50% of time on operational activities and 50 % on improvements that deliver engineering solutions that improve instrumentation, ease of deployment, service orchestration and other aspects of production support – reduce the burden of manual work involved as systems and user volumes scale.
- take responsibility for all aspects of application production support, deployment and monitoring and develop tools to support these activities
- support mission critical applications and associated platforms, ensuring the highest levels of availability, security, performance and stability are maintained at all times
- design and build tools and solutions with a strong bias towards automating as many aspects of support as possible to reduce or eliminate trivial support activities
- ensure newly deployed systems / services can be integrated into the existing monitoring and management tools so that the performance of the service and deviations are easily anticipated and instrumented
Education
The minimum qualification required for the performance of the above specialty occupation duties is a bachelor’s degree or equivalent in Computer Science or foreign equivalent or closely related field with relevant experience.
