Job Seekers, Please send resumes to resumes@hireitpeople.com
Must Have Skills (Top 3 technical skills only)*:
- Good understanding of NICE inContact platform and its capabilities
- Hands on experience with NICE studio application development in an enterprise setting
- Excellent understanding and experience using API integrations
Nice to have skills (Top 2 only):
- Familiarity with salesforce would be good to have
- Familiarity with data streaming solutions on Kafka and Kinesis platforms is a plus
Detailed Job Description:
- Strong Development experience in NICE
Technical:
- Good understanding of NICE inContact platform and it’s capabilities
- Hands on experience with NICE studio application development in an enterprise setting
- Excellent understanding and experience using API integrations
- Experience with CTI integration with CRM platform
- Thorough working understanding of VOIP
- Familiarity with database configuration and stored procedures
- Familiarity with salesforce would be good to have
- Familiarity with data streaming solutions on Kafka and Kinesis platforms is a plus
- Familiarity with voice and data Networking concepts
Personal Skills:
- Excellent communication skills
- Good listener
- Quick Lerner with good analytical skills
- Out of the Box thinking and creative
Minimum years of experience*: 5+
Certifications Needed: No
Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
- Experience with CTI integration with CRM platform
- Handle End to End project
- Work with business and stake holders
Interview Process (Is face to face required?) No
Does this position require Visa independent candidates only? No