Job Seekers, Please send resumes to resumes@hireitpeople.com

Detailed Job Description:

• Network Voice and Collab Engineer along with Phone(IPhone) setup experience., Also not tied to Cisco equipment’s only
• Must be capable of working independently, while at the same time demonstrating a collaborative work style.
• Must possess a high degree of accountability, and commitment to meeting customer and management expectations.
• Deep understanding of Unified Communications and Video conferencing, including but not limited to: Cisco Unified Communications Manager, Unity Connection, IMP, UCCX, Expressways, Jabber Client, SIP, H.323, QoS and WebEx.
• An understanding of network switching and routing as it relates to Unified Communications.· Monitor effectiveness and efficiency of existing systems; assist with development and implementation strategies for improving the efficiency, reliability and performance of these systems.
• Troubleshoot/Resolve escalations of Collaboration/Video issues; prioritize and respond to Service Desk tickets as appropriate.· Ability to act as a resource for Unified Communications/Video problem resolution, research issues or effectively escalating for timely resolution

EXPERIENCE REQUIRED:

• CCNP - Collaboration required
• 3 years consulting background or experience working with multiple customers
• 5+ years hands-on experience with the following products is required: Cisco Unified Communications Manager,
• Unity Connection, IMP, UCCX and Cisco SX10, SX20, SX80, DX70, DX80 and Jabber Collaboration Endpoints.

DESIRED:

• 5+ years Cisco Unified Communications experience
• Cisco Routing & Switching experience
• Cisco Security technology experience (Palo Alto here )

Minimum years of experience*: 5

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No