Job Seekers, Please send resumes to resumes@hireitpeople.com

Minimum Qualifications:

• Incumbent shall possess High school diploma or GED and 2-3 years of experience handling clients questions, complaints, and/or providing information. Bachelors Degree from an accredited college or university in a computer related field i.e. Computer Information Systems or Computer Science is a plus.
• Demonstrate excellent interpersonal, oral and written communication skills.
• Microsoft MCSE and/or MCSA certification preferred.
• Demonstrated experience working in ITIL Service Management organization is a plus.

Detailed Job Description:

Seeks a Help Desk Support Specialist to assist users with Tier I issuesor forward to Tier II support for issues beyond their subject matter expertise. Work and communicate with employees, internal clients, to provide information and ser= vices targeted to meet client needs