Job Seekers, Please send resumes to resumes@hireitpeople.com
Must-Haves:
- 5+ years of Kronos experience including Workforce Central (WFC) time management softwareimplementation and/or application support experience.
- Experience with Kronos WFC 8.1.6 Activities and Advanced Scheduler modules.
- Experience with Kronos WFC Configuration and alignment with Organization Pay Rules.
- Experience with mid-sized/large workforce use of Kronos (i.e. over 10,000 employees).
- Experience supporting Kronos for union/bargaining unit workforce.
Plus:
- Workforce Scheduler Module.
- Workforce Activities Module.
- WFC Mobile Application Support.
- Experience working with Kronos Cloud support.
- FTP/SFTP experience.
- Time Clock Management/Management of Timecards.
- Integration to PeopleSoft HCM Applications
- WFC architecture and technology experience including database support, SQL and reports development.
- Public Sector experience.
- ITIL concepts.
- Kronos WFC training courses (please list).
Additional responsibilities include but are not limited to:
- Configure and maintain the Kronos system.
- Collaborate to assess requirements and onboard remaining customers into Kronos.
- Assess and help deploy the Activities and Advanced Scheduler modules to new and previously onboarded customers.
- Work in collaboration with the Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application and its integrations.
- Identify and troubleshoot production issues and problems in the Kronos Workforce Central application.
- Consult on application aspects of break/fix approaches and planned enhancements.
- Test and work with internal support teams and Kronos Cloud teams to upgrade Kronos and deploy service releases.
- Proactively identify and implement service improvements in operational delivery processes.
- Conduct cause analysis for incidents and events affecting Kronos Workforce Central system.
- Document results of analysis in Event and Incident Management databases.
- Develop and/or run existing SQL based queries to assist in data management.
- Provide program specific input for training teams and support adoption for new customers.
- Develop documentation for the configuration of the software based on discovery and union contracts.
- Be part of discovery workshops with customers to determine goals objectives, and procedures to ensure successful implementation of time management software.
Experience required: 5 Years
