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ROLE SUMMARY AND JOB RESPONSIBILITIES:
- Mainframe Storage Administration functions – DASD and TAPE.
- Installs, maintains, and upgrades IBM and 3rd Party products in a mainframe z/OS environment using SMP/E and zOSMF.
- Volume space and capacity management.
- Coordinates across support teams to quickly resolve disruptions to technology services, performs root cause analysis, and takes preventative measures
- Approves production readiness of technology solutions and application deployments
- Reviews performance trends across the broader technology portfolio and initiates actions to address areas at risk for potential impacts
- Proactively identifies and addresses vulnerabilities across the technology environment
- Work with vendors on hardware and software fixes, coordinating visits for repairs
- Capable of dissecting a problem into manageable parts
- Provides feedback and coaching to others who have management responsibility of resources
- Holds associates and teams accountable for adhering to practices and policies
- May lead initiatives of varying degrees of complexity and mentors others
BUSINESS KNOWLEDGE:
- Possesses strong understanding of the tech and asset management industries and internal business units to enable navigation of key stakeholders and understanding of impact
REQUIREMENTS:
- 5+ years’ experience.
- Possesses subject matter expert level of knowledge in own expertise while maintaining a comprehensive understanding of the broader technology portfolio in entirety. Stays abreast of industry trends and technologies.
- Evaluates capacity utilization and initiates projects to address areas of excess and shortages proactively and reports to management in easy to understand presentations i.e. Excel spreadsheets, Powerpoint.
- Reviews planned changes for alignment to target state and for adherence to policies before being implemented into the technology environment.
- Works across teams to review technology portfolio and make recommendations for procedures and practices.
- Ability to multi-task.
- Proficient with DFSMS and DFHSM.
- Working knowledge & experience with Oracle Virtual tape environments including VSM, VLE and HSC management software.
- Working knowledge of Dell/EMC DASD including SRDF remote copy.
- Disaster recovery of DASD and TAPE.
- Ability to track, maintain, and project space utilization using tools including FD Report, Excel.
- Administrative experience with BMC Mainview; installation and support.
- Demonstrated ability to work independently as a self-starter and to conduct environment discovery to understand SMS, ACS Routines.
PREFERRED EXPERIENCE:
- BMC products AutoOperator, Mainview Batch Optimizer, Easy pool SRM, and CMF.
- Systemware – Job History Subsystem.
- CA-1, CA-JCLCHECK, CA-APCDOC.
- Use of ServiceNow for Change and Incident management.