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• IVR Testing
• IVR Concepts
• Functional Testing

• Strong Communication Skills
• Automation

Detailed Job Description:

• Overall 8 years of testing experience
• Over 5 years of Experience in Utilities domain
• Hands on Testing experience in IVR testing
• Should be able to identify and write test scenarios and test cases for IVR testing
• Should be able to do the functional testing for the test scenarios identified
• Experience in playing a test lead role at client locations
• Good interpersonal communications and analytical ability
• Ability to work in team in diverse/ multiple stakeholder environment
• Experience and desire to work in a Global delivery environment
• Experience in testing Avaya and Cisco IVR platforms
• Coordinating, planning and leading the UAT efforts by working closely with Business users.

Minimum years of experience: 5+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

1. Strong technical skills with IVR
2. IVR Concepts, Test Execution
3. Automation

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No