Short Description: [Functional Area] Clerk/Operator 5+ Years
Complete Description: The purpose of the Digital Inclusion Program is to leverage the power of technology to connect communities with opportunities. This means ensuring all District residents have meaningful access to computers and high-speed broadband.
The Coordinator will:
•Collaborate with individuals and organizations, primarily in underserved Wards (5,7,8), to promote solutions to bridging the digital divide. These include, but are not limited to the following: 1) providing access to high-speed broadband Internet, 2) providing access to affordable computers, and 3) providing access to computer training programs.
•Identify “digital gaps” in access and training and work to raise awareness of the District’s Digital Inclusion program.
•Solicit feedback from residents and community anchors about their experiences with Digital Inclusion programs.
•Proactive outreach to the stakeholders, such as community anchor institutions, District government agencies, businesses, and residents
•Promote participation in the deployment of digital divide solutions (i.e., computer/Internet access and training)
•Produce web content and use social media to engage the public and promote Connect.DC initiatives
•Develop multi-media campaign to connect communities to new media technology and broadband
The candidate should expect to spend a significant amount of time traveling for outreach events and will be periodically required to work in the evening and on the weekends to attend and coordinate community events.
**Note: this is an ARRA-grant funded position.
Behavior Characteristics: Ability to work in fast paced environment and manage multiple projects simultaneously; knowledge/understanding of the culture/characteristics of the District's neighborhoods and communities; strong interpersonal and verbal/written communication skills
Required / Desired Skills
Skill
Required / Desired
Amount of Experience
Expertise Rating
Exp. working w/ neighborhood-based orgs. (ie nonprofits, faith based, etc.)
Required
5 Years
2 - Proficient
Working knowledge of the internet/telecom industry
Required
2 Years
2 - Proficient
Experience using MS Office Suite
Required
5 Years
2 - Proficient
In-depth knowledge of the neighborhoods going to be served (Wards 5,7,8)
Highly desired
5 Years
2 - Proficient
Exp. in multimedia web tools (audio/video, animation, etc.)
Required
2 Years
2 - Proficient
Experience working with traditional and social media