Job Seekers, Please send resumes to resumes@hireitpeople.com

Key Responsibilities:

• Maintain documentation of all work performed.
• Complete installations of new computer equipment with Windows 10 and following the UITS checklist, including complete backup and transfer of data from old device to new.
• Ensure all devices containing user data are securely stored.
• Ensure all devices such as scanners, local and network printers are installed and working properly.
• Reinstall peripherals and any other user needed software on new device.
• Organize and maintain IT equipment stored in the IT storerooms and warehouses.
• Effectively and accurately communicate with clients and colleagues.
• Maintains a neat and orderly working environment and files various IT inventory documents in accordance with UITS processes.
• Ensure compliance with all current Kennesaw State University security protocols as well as FERPA, HIPPA, USG and State of Georgia policies to protect data and prevent data breaches.

Key Qualifications:

• Able to appropriately assess and communicate risks, benefits, and alternatives.
• Able to interface appropriately and professionally with students, faculty, staff, and grant sponsors.
• Proficient with computer applications and programs associated with the position (i.e. Windows 10 and Microsoft Office suite and other applications).
• Strong attention to detail and follow up skills.
• Strong customer service skills and able to act as a customer advocate.
• Able to work and collaborate closely with our UITS Staff members in the field.
• Able to adjust, flexible and accept recommendations and guidance from our UITS colleagues.

Minimum Education Qualification:

Associate’s degree from an accredited institution or an equivalent combination of relevant education and/or experience, Technical Diploma, Associate’s degree, or 1 or more years of college course work and 1 or more years experience; OR High School diploma and 2 or more years experience.