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• Certified Qualtrics consultant
• A blend of consulting experience, as well as internalcustomer experience
• Strong program management skills

• Excellent Communication skills
• Good presentation skills

Detailed Job Description:

• Partner with customers to provide strategic project management expertise leading to the alignment of project goals
• Utilize your experience and best practices to understand the customer and communicate effectively how the Qualtrics platform will address their challenges and enhance their program
• Build and maintain strong relationships with senior customer stakeholders on large projects. This role will gather an understanding of customer s business objectives and strategic objectives and will act as an advisor
• Serve as the primary contact from the delivery leadership team for customer information, progress, issue resolution, and tracking
• Lead project teams consisting of project managers, technical consultants, and engineers, with the objective to deliver on project goals and objectives
• Conduct risk planning, monitoring, mitigation and reporting to stakeholders both during project delivery
• Develop quality management plans and principles for the team to adopt to ensure successful delivery and deployment of technology. This will include partnering with the customer on customer data transfer cadence, content and quality assurance processes to ensure outputs are aligned with business requirements and goals
• Support the sales process by discussing Qualtrics service offerings during sales presentations while providing input into proposals
• Deliver workshops to advise customers on successful CX/EX programs and shape service offerings to achieve program goals
• Successful candidates will possess most of the following qualifications:
• 10+ years experience designing and delivering on best practice software implementations in complex environments
• Certified Qualtrics consultant
• A blend of consulting experience, as well as internal - customer experience, is ideal, although candidates from either side will be considered
• Strong program management skills with the ability to plan project tasks/events and execute on these on time and on budget with quality at the forefront of everything you do
• Experience working with large and complex organizations with a proven track record for delivering projects with successful outcomes
• Strong experience running delivery workshops with customers to help them make key project decisions
• Consultative and relationship builder who can quickly understand customer needs and identify solutions to meet these requirements

Certifications Needed: Yes

Minimum years of experience: 10