Job Seekers, Please send resumes to resumes@hireitpeople.com

Must Have Skills (Top 3 technical skills only)*:

1. Genesis IVR production support experience
2. Core Java
3. Experience on eGain email Management platform is a plus

Nice to have skills (Top 2 only)

1. General desktop application troubleshooting experience
2. Good or strong communication skills

Detailed Job Description:

• Genesys IVR production support experience
• Core Java
• Experience on eGain email Management platform is a plus
• General desktop application troubleshooting experience
• Good or strong communication skills

Minimum years of experience*: 5+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

1. Experience on eGain email Management platform is a plus
2. General desktop application troubleshooting experience
3. Good or strong communication skills

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No