Job ID :
30010
Company :
Internal Postings
Location :
Pleasanton, CA
Type :
Contract
Duration :
12 Months
Salary :
DOE
Status :
Active
Openings :
1
Posted :
04 Mar 2021
Job Seekers, Please send resumes to resumes@hireitpeople.com

Must Have Skills:

  • Access troubleshooting
  • OS Upgradation as per established standards
  • Updating SNOW records as appropriate
Nice to have skills:
  • Strong communication and customer handling skills
  • Open to work in 24X7 rotational shifts

Detailed Job Description:

  • MAC Imaging using DEP
  • Access troubleshooting
  • Application/Software Installation
  • JAMF application support
  • OS Upgradation as per established standards
  • Loaner device management
  • Network connectivity issues
  • Outlook mail configuration and troubleshooting
  • Working with Desktop engineering and ITAM teams
  • Updating SNOW records as appropriate
  • Incident and Request ticket support
  • Working with remote SD team for escalated issues
  • Providing remote support for escalated issues
  • End point compliance support
  • Strong communication and customer handling skills.
  • Open to work in 24X7 rotational shifts
  • Minimum 2+ years of experience required.

Minimum years of experience: 2+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

  1. Access troubleshooting
  2. OS Upgradation as per established standards
  3. Updating SNOW records as appropriate

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No