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• Role Clarity Technical Support Lead

Nice to Have: 

• Clarity New UX knowledge/Experience

Detailed Job Description:

• Minimum 7 years of Clarity experience providing clarity services
• Minimum 2 years of experience in developing Jaspersoft reports
• Minimum 1-2 years experience in Java Development
• Experienced in handling complex Clarity Technical support programs and achieve best in class user satisfaction
• Ability to help customers with clarity product adoption via conducting dedicated support hours for business users
• Flexibility to lead Clarity support engagement adhering to SLA s, defining standard operating procedures, manage critical job/process failures, product upgrades and Broadcom support coordination.
• Ability to lead WAR room s with effective Clarity solutions and workarounds
• Experience with Change deployment process, patch deployment process
• Experienced in building strong support knowledge base and increase efficiency of support effort.
• Strong expertise on Clarity Technical Skills Clarity Studio, Java based Integrations, Data Migrations, XOG, Gel script, Unix, Jasper reports
• Strong Implementation expertise covering functional modules Demand Management, Project Management, Roadmaps, Financial Management, Resource Management

Does this position require Visa independent candidates only? No