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• Translate and influence business and functional solution requirements with Order to Cash stakeholders
• Develop, prototype, test and implement Order to Cash sub-processes including Vistex modules.
• Review and analyze solution enhancement requests to determine complexity and provide resource/cost estimates
• Develop and manage project plans. Lead projects as required, as well as contribute as a team member to project teams
• Provide input to long-term IT strategy necessary to achieve organizational objectives
• Perform thorough analysis to identify all potential impacts for change requests
• Train and transfer knowledge to other team members, users and stakeholders as required 
• Knowledge transfer to Production Support at conclusion on enhancement delivery
• Client Management
• Understand client s business strategy, goals, operational processes and technology needs
• Ensure customer expectations have been met through delivery and ongoing execution of services 
• Gather and analyze business requests to determine how best to create successful resolution for new requests.
• Help consumers understand service offerings available from internal IT service providers and secure appropriate resources for projects, engaging with the business, and facilitating service delivery
• Follow governance processes that facilitate business prioritization and align with CLIENT.
• Align client with current and future needs of the business and its customers while improving quality of services delivered
• Ongoing Systems & Service Delivery and Process Improvement
• Deploy global client processes, develop and maintain organizational quality indicators, and monitor client satisfaction 
• Provide information to client and Business leadership regarding best practices, industry trends and business opportunities, as well as, feedback on the overall performance of processes and tools
• Understand key business controls and impacts of changes caused by functionality, technology changes and changing business needs 
• Provide support for global and regional systems and services
• Work with Business counterparts to ensure audit, SOX and other compliance requirements
• Steward the development and implementation of process capabilities (process, tools and roles) & metrics
• Identify and initiate process improvements (continuous improvement)
• Monitor process compliance and performance metrics
• Execute key operational process activities

Education:

• Bachelor s degree or equivalent experience in Technical, Order to Cash, or business field a must, MS or MBA preferred

Detailed Job Description:

• 12+ years of combined SAP SD and Vistex experience with multiple full life cycle implementations
• Demonstrated experience of various IT practices, including but not limited to, project management, operational service delivery, large project implementations 
• Proven ability to quickly learn existing Business Processes and combine knowledge from multiple disciplines (e.g. SAP capability, Standard industry best practice) in order to produce an optimal business solution
• Demonstrated ability to work across organizational regional and global boundaries, ability to multitask and manage multiple projects in a cross-divisional and cross-functional environment
• Ability to work independently, effectively coordinating multiple priorities in a dynamic and changing environment and also in a team-oriented, collaborative environment
• Adept at understanding customer challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing
• Demonstrated ability to interact comfortably with all levels of management and staff 
• Strategic Application of Information Systems and business analysis
• Experience in life sciences / pharmaceuticals industry preferred

Technical/ Functional Competencies:

• Good understanding of financial and/or accounting practices required
• Project Management and Systems integration

Extensive experience with configuration of SAP ECC, SD modules in the following areas:

• Sales order Management (Inquires, Quotations, Orders, Contracts)
• Global Availability To Promise and Backorder Management Process
• Billing and Account Receivables
• Intercompany Process 
• Working knowledge of Vistex (DmP, Rebates, Chargeback)
• Interfaces: IM, MM, WM, QM, FI, PP, SCM, BI, CRM and Non SAP Application such as Hybris. 

Minimum years of experience*: 12+

Certifications Needed: No

Interview Process (Is face to face required?): No

Does this position require Visa independent candidates only? No