Job Seekers, Please send resumes to resumes@hireitpeople.com

Detailed Job Description:

• Lead technical aspects of project delivery by collaborating with functional teams, business units, vendors and partners
• Develop POCs and present solution options to senior leadership to help solve complex business problems
• Establish high standards and act as the mentor to the development teams
• Drive release management and change management processes
• Implement process improvements by collaborating with the platform team
• Contribute to roadmaps and accelerate the adoption and maturity of the platform capabilities
• Lead a technically diverse team geographically dispersed in the US and in India
• Good Communication and presentation skills, Client handling.
• Service-now custom Application Design & lead the development.
• Hands-on design, development and deployment experience with the Service-now platform.
• Hands-on migrating data from different tools into ServiceNow.
• Good at creating required information for Reporting and Dashboards
• Knowledge of ITIL methodologies and processes.
• Ability to both configure and demonstrate solutions in the ServiceNow platform
• Communicates technical problems and solutions to both technical and non-technical audiences
• Build POC solutions in demo instances for proposed solutions in context of a services engagement
• Maintain expert knowledge of the ServiceNow platform
• Advice the solutioning to the client on different scenarios
• Process documentation
• Code reviews and make sure to follow clients best practices
• Handling stories & Tasks in JIRA

Required Skills:

• 5+ years of experience as ServiceNow Technical Lead and in that atleast 2+ years of experience on Custom Application as a Technical Lead.
• 5+ years; ServiceNow development experience in ITSM, ITOM, SAM, ITBM and/or equivalent
• ServiceNow Certified System Administrator (CSA) and ServiceNow Implementation certification
• Deep functional and technical knowledge of the ServiceNow configuration and implementation
• Success as Lead Consultant in 5 or more end to end ServiceNow implementation projects
• Knowledge of JavaScript or similar scripting language
• Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working directly with customers and clients
• Knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services
• Experience with full cycle implementation in ServiceNow primarily on HRSD
• Strong knowledge on the core ServiceNow platform, platform security, AppEngine and integrations
• Hands-on experience in configuration and development in business rules, workflows, UI actions,
• Hands-on experience on Scoped Application development, Service catalog development,Service Portal development, Inbound/outbound REST API calls for integrations
• Use of Import Sets for data loading from external file or database to the service-now.com
• Strong expertise in Agile development/SDLC methodologies, Test Automation
• Experience in release management and change management processes