Job Seekers, Please send resumes to resumes@hireitpeople.com

Must Have Skills:

• Must have 5+ years of ICM / IVR scripting/development experience OR Must have Cisco Center application experience 7+ years / knowledge

Nice to Have Skills:

• Contact Centre experience
• ICM, IVR, CVP knowledge
• Nice recording

Detailed Job Description:

• Able to handle and work independently on ICM, IVR development
• Good communication skill, talk with client understand requirement
• Work as good team player

Minimum years of experience: 5+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

1. Good Knowledge in cisco CVP Call Flow development
2. Experience in VXML, GrXML, Java, J2EE, ASR, Call Center Telephony and IVR development platforms such as Cisco
3. Ability to assess and resolve complex problems

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No