Job Seekers, Please send resumes to resumes@hireitpeople.comMust Have Skills:
- CA7 scheduling software experience along with CA7 ESP Build
- CA7 ESP Batch Scheduler product knowledge
- Strong in coding and testing skills.
- Agile development methodology
- Proficient in handling CICS, IMS, MQ, DB2 related alerts
Detailed Job Description:
- Mainframe zOS knowledge
- CA ESP Scheduling (monitoring, execute different commands )
- ServiceNow (navigation, building filters, searching, create/update/resolve tkts )
- CICS knowledge and commands - open/close files
- TSO, JES, JCL/PROC knowledge
- File Transfers
- Troubleshooting Skills on mainframe and distributed systems
- Incident management - timely and accurate handling of incidents within SLA (accepting, updating, resolving )
- Excellent Verbal and Written communication - this position requires constant communication and collaboration during entire shift with peers, management, support teams, bridges
- Facilitation Skills - handling Major incidents
- Teamwork - collaborate with teammates and support teams, ability to and execute on different escalation processes
- SharePoint - navigating, searching .
- Systems analysis - ability to identify patterns, propose solutions
- Monitoring batch processing and issues through ESP, mainframe, ServiceNow, and other tools for failures, delays, missing data/files .
- Attentive and multitasking - workload intake comes in forms of ServiceNow incidents and ad-hoc requests, multiple chats, emails, phone calls
- Adapt to change, quick learner, and easily follows instructions with execution
Minimum years of experience: 5-8 years
Certifications Needed: No
Top 3 responsibilities you would expect the Subcon to shoulder and execute:
- Good understanding of Banking industry concepts
- Excellent communication and interpersonal skills
- Experience resolving more complex technical problems through a defined escalation process
Interview Process (Is face to face required?) No
Does this position require Visa independent candidates only? No
