Job Seekers, Please send resumes to resumes@hireitpeople.com

Job Responsibilities:

• Partner to influence and support innovation & continued drive towards Automation, touch less operational sustainment as a design/architecture construct working with AIOps based BigPanda
• Understand the client requirements and communicate how automation through BigPanda can address their business needs and technical challenges, from high-level architecture to individual feature detail
• Develop strategy & roadmap for IT Infra Operations Automation via BigPanda AIOps platform
• Design, Develop and maintain reference patterns for automation best practices and Orchestration.
• Deploy and maintain engineered automation solutions through BigPanda results.
• Lead technical automation activities of project teams and/or execute technical tasks in the design, development, implementation, and documentation of process automation/control projects.
• Troubleshoot issues reported by clients (generally involving clients monitoring tools)
• Act as a domain expert in the monitoring space
• Create content (Docs, workflow diagrams, testing plans) to show customers how to implement specific use cases or best practices
• Serve as a subject matter expert by recommending best practices and providing use cases that solve customers' needs and goals.
• Provide on-site training and guidance to technical and non-technical project stakeholders.
• Manage the execution of a strategic automation program according to the strategic roadmaps aligned with CTO and other stakeholders

Qualifications:

• Candidate must be located within commuting distance of Denver, CO or be willing to relocate to the area. This position may require travel in the US
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• 15 + years' experience in Hosting and Infrastructure design and implementation
• 5+ years of experience with AIOps (Artificial Intelligence for IT Operations) platforms.
• Self-starter with an in-depth hands-on work experience with automation of IT Infra Ops
• Excellent hands-on experience on BigPanda AIOps platform
• Strong working experience on automation of different aspects of the incident management lifecycle through AI/ML (BigPanda)
• Expertly manage the complete end-to-end operations life cycle of BigPanda
• Experience supporting large enterprise customers in BigPanda automation activities across executive and technical stakeholders

Preferred Qualifications:

• Demonstrated ability to learn and educate others on rapidly changing technology and strategies and to maintain a broad skill set in common enterprise IT Infra Operations
• Willingness to learn and collaborate while working in a high-performing agile culture
• Excellent ability to manage multiple priorities
• Good written and verbal communication and social skills for presenting to internal and external audiences

Minimum years of experience*: 8+