Job Seekers, Please send resumes to resumes@hireitpeople.com

Job Responsibilities:

• Good Knowledge on working on Production Support (AMS) Projects
• L1 and L2 Analysis with troubleshooting of issues by Log analysis
• Good knowledge on Ticket/Incident Management using JIRA or Service Desk
• Good experience on usage of Monitoring Applications tools like Datadog, AppDynamics to monitor health of Services/Infrastructure
• Understanding of Service/Infrastructure related Alerts
• Good to have knowledge on Outage Handling/Escalations
• Good to have worked on Telematics Domain
• Good to have any programming, testing, server restarts/deployment knowledge
• Smart worker, and technically sound

Minimum years of experience*: 2