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Detailed Job Description:
Application Onboarding:
- Coordinate with application development and support teams to onboard the application on corresponding middleware products
- Review versions and business GO LIVE date
- Guide Application teams on available infrastructure options and finalize right platform (Cloud, Virtual Machine, Physical Machine) as per Application Requirement
- Share build plan for the environments with GO LIVE date
- Share middleware processes and guidelines to application teams to follow post onboarding
- Once Infrastructure is approved, coordinate with Enterprise Infrastructure teams to share build sheets for MW products and get the prerequisites installed
- Perform the application builds as per build plan including installation of MW products and default configurations as per MW standards
- Receive custom configurations from application teams and complete the configurations
- Receive Incidents by priority from application teams
- Help troubleshoot application (or) infrastructure specific issues and fix them
- Perform restart of services/processes on request (or) part of issue fix
- Coordinate with industry vendors for issues related products
- Act as single point of contact to Application teams on Infrastructure and MW product related issues
- Perform Root Cause Analysis to understand the root cause and work for a permanent fix
- For Application Code/Data related issues, guide application teams on errors visible in the logs
- Receive approved change requests from application teams to perform following
- Apply new (or) update existing configurations as per instructions in Change request
- Perform release of components (files, Archive files) in controlled environments
- SSL Certificate Upgrade
- Share needed information on the controlled environments like version, Feed file information etc.
- Perform needed tests and share output in controlled environments like SFTP test, FID test
Minimum years of experience*: 5-8 years
Certifications Needed: No
Interview Process (Is face to face required?): No
Does this position require Visa independent candidates only? No
