Job Seekers, Please send resumes to resumes@hireitpeople.comMust Have Skills:
- Fluent in Spanish and English
- Excellent communication skills and confidence
- IVR Domain knowledge and Validation experience
- IVR Testing experience in previous projects
- Knowledge about how to edit prompt recordings
Detailed Job Description:
Project includes the validation of changes in IVR Both English and Spanish, Helping client team with the Spanish prompt verbiage creation, coordination with the third party vendors to get prompts recorded, Helping client during and post deployment validations and keeping track of customer issues after deployment.
Minimum years of experience: 2-5 years
Certifications Needed: Yes
Top 3 responsibilities you would expect the Subcon to shoulder and execute:
- Work with client team and get the prompts finalized, recorded and validated
- Work with offshore team for day to day activities and updates
- Work with test manager for overall project execution
Interview Process (Is face to face required?): Yes
Does this position require Visa independent candidates only? No
