Job Seekers, Please send resumes to resumes@hireitpeople.com

Detailed Job Description:

• Monitoring day-to-day tickets and work allocations
• Diagnosing, debugging and troubleshooting tech problems
• Need a strong set of hard tech PC skills
• Useful to have hands-on experience with specific kinds of hardware, software, applications, and systems
• Provide the 8x5 support for PCs at the site/campuses
• Troubleshoot client computing issues related to PCs and their peripherals such as mouse, keyboards
• Knowledge of basic PC hardware, printer, Configure, deploy, set up, and repair Operating Systems, Client Networking, PCs and mouse, keyboards, KVM switches, scanners, laser/label printers and other PC peripherals.
• Hardware movement between buildings/locations for deployment, repair, and dismantling
• Audit hardware status as needed
• Use IT ticketing system to log and track the work
• Coordination with end user to resolve the issue
• Troubleshoot and close the tickets raised by the end users within the SLA period
• Able to lift 50 lbs

Minimum years of experience required: 3 to 5 Years