Job Seekers, Please send resumes to resumes@hireitpeople.com
Job Duties/ Responsibilities:
- Candidate must be located within commuting distance of Evansville, IN or willing to relocate to the area. This position may require travel in the US
- At least 4 years of IT experience
- At least 2 years of experience in managing EUC Support /Deskside support
- Work desktop support cases that have been escalated from Level 1 technicians.
- Assist Level I technical support with answering Service Desk calls.
- Experience in Windows operating system, AD, Group Policies, etc
- Travel to client locations as needed to fix issues.
- Coordinate personnel moves and facility moves.
- Provide hands-on desktop support for customers.
- Proven knowledge of computer hardware and software troubleshooting skills.
- Participate in special projects such as rollouts, moves, branch openings/closings, acquisitions, and upgrades.
- Image new equipment, install software, upgrade operating systems, etc…
- Participate in on-call and Saturday work rotation.
- Must be able to work independently using standard practices and procedures
Preferred Qualifications:
- Strong communication skills with experience dealing with customers.
- Must be able to work independently using standard practices and procedures.
- Ability to carry (move) LCD’s, PCs, laptops (all 20 pounds or less) multiple times each day and occasionally assist with printer lifting.
- Experience and desire to work in a management consulting environment that requires 20% travel (driving to local client sites)
- Planning and Co-ordination skills
- Good Communication and Analytical skills
Minimum years of experience*: 4
