Job Seekers, Please send resumes to resumes@hireitpeople.com

Detailed Job Description:

Provide advanced engineering support services to end users:

• Gather technical details
• Troubleshoot issues to resolve problems
• Provide status updates to product owner and stakeholders
• Track all details in the issue tracking system (JIRA)
• Provide issue review and triage problems for new service/support requests
• Use DevOps automation tools, including GitLab
• Contribute to Agile/Kanban workflows and team process work
• Fulfill any ad-hoc data or report request queries from different functional groups.

Skills/Qualifications:

Must have qualification:

• A min of 6 years of experience in IT
• Programming: 3+ years of experience with one of Java or Python programming language
• Very good knowledge and work experience on AWS Services like EMR, Kinesis, S3, Lambda [2+ yrs. of exp]
• Scripting experience with Python or NodeJS or JAVA [2+ yrs. of exp]

Good to have:

• Hands-on exp with monitoring tools like AWS CloudWatch/DataDog/Splunk/Nagios etc.
• Experience on “Infra as code” automation like Terraform