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• Support, edit, and lead the creation of Operational Runbooks and Training Documentation for Wireless systems, applications, integration(s), platforms, and vendor products for the Wholesale and Retail businesses. This includes OSS and BSS systems as well as related infrastructure.
• eet with the various stakeholders, developers, and technical team resources to identify the key operational processes and training documentation to sM
• Interview with technical, operational, and development teams to gain

• 10+ years experience in wireless, internet, telecom or BSSOSS.
• Previous experience in systems integration.

Detailed Job Description:

• Support, edit, and lead the creation of Operational Runbooks and Training Documentation for Wireless systems, applications, integrations, platforms, and vendor products for the Wholesale and Retail businesses.
• This includes OSS and BSS systems as well as related infrastructure.
• Meet with the various stakeholders, developers, and technical team resources to identify the key operational processes and training documentation to support Tier 13 Operational teams.
• Interview with technical, operational, and development teams to gain

Minimum years of experience: 8 - 10 years