Job Seekers, Please send resumes to resumes@hireitpeople.comDetailed Job Description:
- Bachelors degree or equivalent from a recognized institution
- Minimum of 7+ years of SAP - Customer Service (CS) / Service Management (SM) experience
- Must have SAP CS experience for at least 3 full Project lifecycles and at least 1 in S/4 HANA Implementation Project
- Strong SAP technical, configuration and business area knowledge in CS module
- Extensive knowledge of Installed Base Management, Service Order Processing and Resource Related Billing
- Experiance in Field Service, In-house Repairs, Service Contracts and Warranty Claim Management
- Extensive knowledge of replacement processing including Refurbishment process
- Knowledge of labor activity posting and integration with time keeping system
- We are also looking for people with integration capabilities and cross modular capability in SAP SD, MM/LE and Financial Accounting (FI) modules.
- Translate users requests into application system solutions
- Resolve business issues by working with various groups within the company
- Redesign procedures to suggested best business practices in concert with SAP functionality
Minimum years of experience*: 15+ years
Certifications Needed: No
Interview Process (Is face to face required?): No
Does this position require Visa independent candidates only? No