Job Seekers, Please send resumes to resumes@hireitpeople.com

• Must have 8+ years of experience in multiple JDA/RP/BY WMS versions (working knowledge of BY WMS version 2020 preferrable)
• Need to collaborate with multiple teams from Infosys/customer to arrive at technical and tactical decisions.
• Should provide guidance, perform reviews, prevent and resolve technical Incidents and Issues.
• Should have experience working in and leading support projects, ensuring ticket resolution/tracking within the defined SLA
• Assist in Major Incident Management (handling Priority tickets).
• Good communication skills to coordinate with client, team members and partner applications.
• Debug and resolve a variety of issues (bugs, performance, and user) by reading through trace files
• Work on continuous service improvements and automations
• Knowledge on cloud platforms and work experience on Cloud environments is an added advantage

Minimum years of experience*: 10+ years

Certifications Needed: No

Interview Process (Is face to face required?): No

Does this position require Visa independent candidates only? No