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Detailed Job Description:
- Maintain the system and resolve system issues
- Work with internal stakeholders, performing hands-on configurations, troubleshoot system related issues, create reports and manage ongoing system updates
- Identify opportunities to leverage Coupa functionality to improve process efficiencies
- Support system enhancements for business needs
- Troubleshoot and debug production issues and enhancements
- Onboard Suppliers, and manage punch outs & catalogues, contracts, PO cXML and invoice transmission process, compliant invoicing, and invoice posting in SAP
- Review and deploy Coupa releases, provide variance assessments/impacts, as well as perform rollout analysis and UAT testing
- Assist in the development of detailed system specifications for major business systems or technical support and/or development, integration and implementation projects
- Manage common Coupa system tasks, including configuring content groups, company codes, chart of accounts, approval chains, PO & requisition processes, tax coding, invoicing, and configuring process workflows, receipts and variance tolerances, and define and deploy Coupa best practices
- Implement efficient, effective, and user-friendly processes within Coupa
- Perform day-to-day system maintenance
Minimum years of experience*: 10