Job Seekers, Please send resumes to resumes@hireitpeople.com
Must Have Skills:
- Genesys Cloud support
- Call flow development
- Client management
Detailed Job Description:
- At least 5 years of experience in supporting Genesys Cloud contact center platform
- Responsible for supporting - Genesys Cloud contact center platform
- Should have prior experience in handling p1 & p2 issues in Genesys Cloud contact center technologies.
- Hands on experience on implementing Genesys Cloud IVR infrastructure.
- Should have experience in client management and stake holder management.
Minimum years of experience*: 5+
